JOSEPH ALICEA

(917- 578-4468)

joealicea@hotmail.com

 

PROFESSIONAL EXPERIENCE:

JPMorgan Chase & BankOne                                                                                                         4/1991 - Present

Web Hosting Technical Services for Windows                                                                             11/2006 – Present

Monitor peregrine service center tickets for windows problem and resolved them.  

Web Hosting Technical Service for Web Logic                                                                            4/2005 - 4/2006

Monitor peregrine service center tickets for web logic problem and resolved them. 

IBM - JPMorgan Chase System Mgmt Integral Prof – Web Hosting Technical Services  4/2003 - 1/2004

Responsible for web servers on NT/UNIX platform. Involved on projects for different line of business.

JPMorgan Chase - Webmaster / Problem Manager                                                                    10/2000 – 4/2003

Responsible for web servers on NT/UNIX platform. Moving contents and maintaining server.

Installing software on NT/Unix servers.  Reset password on eCommerce server. (get Access 4.0).

Involved with manager and piers on solving severity one issues.

Jr. UNIX Administrator / System Engineer [Trading Service Support – 2nd Shift]               4/1991 - 9/2000

Responsible for receiving helpdesk calls. Solving any hardware or software issue.  Reset password.

Restored backup using Net backup. Involved in a 2 years project, building a new trading floor.

 

MOODY'S INVESTOR SERVICES                                                                                                5/1990 - 2/1991

Senior Operator [Technology Information Services]

Responsible for monitor batch queue and printer queue. Restore incremental and full backup.

Copy files to tape and producing them on Video comp.

 

NEW YORK UNIVERSITY STERN SCHOOL OF BUSINESS                                                  9/1987 - 4/1990

Senior Operator [Academic Computing Center]

Computer Operator [Administration Information]                                                                       7/1985 - 8/1987

Recorder Assistant [Recording & Registration]                                                                         8/1983 - 7/1985

Responsible for prepare work schedules for five part-time operators. Execute and monitor.

Installed boards and upgrade. Backup disks to tapes, restore files and troubleshoot equipment.

 

SOFTWARE:

DOS, NOVELL, ALL WINDOWS VERSION, MICROSOFT OFFICE, GETACCESS, NETBACKUP

INTERNET INFORMATION SERVER, WEBLOGIC, UNIX, VMS, WORDPECT, LOTUS NOTES,

TEKNEKRON, HTML, FRONTPAGE, PHOTOSHOP, ACTUATE, FILEMAKER, PEREGRINE SERVICE CENTER

 

HARDWARE:

COMPAQ, IBM, DELL, HEWLETT PACKARD, SUN SPARCstation, VAX machines.

 

EDUCATION:

BEA Class - Web Logic Server 9.1 System Administration – 06/12/2006 – 6/16/2006

JPMorgan Chase Training Solutions -Introduction to Web Design Tools – 10/19/2001 – 10/20/2001

NEW HORIZONS - Updating Support Skills for MS Windows NT 4.0 to Windows 2000 – 8/2001

NOVELL EDUCATION at WESTCON

Administering Microsoft Windows NT 4.0 – 2/1998

NetWare Service and Support - 1/1998

NetWare 4.x Advanced Administration - 8/1995

NetWare 4.x Administration - 4/1995

Dos for NetWare Users - 3/1995

Microcomputer Concepts for NetWare Users - 3/1995

MICROSUN SYSTEM

Solaris 2.x System Administration Essentials - 8/1996

System Administrator for SunOS 4.x - 1993

DIGITAL EQUIPMENT CORPORATION

VMS System Management I - 1988

Network Management I - 1991

NYU SCHOOL OF CONTINUING EDUCATION

September 1985 - June 1986

Vax Architecture, VAX/VMS Conc & Facilities

BARUCH COLLEGE - September 1982 - June 1983

EASTERN DISTRICT HIGH SCHOOL - September 1978 - June 1982 Diploma

                                               

REFERENCES:                                                    Furnished Upon Request